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Travelers & Consumers
Guidelines for Getting Onboard

Allow extra time:

Heightened security measures require more time to properly screen travelers. Travelers should contact their airline to find out how early they should arrive.


Check-in:
bulletA government-issued ID (federal, state, or local) will be requested. Each traveler should be prepared to show ID at the ticket counter and subsequent points, such as at the boarding gate, along with an airline-issued boarding pass.
bulletCurbside check-in is available on an airline-by-airline basis. Travelers should contact their airline to see if it is available at their airport.
bulletE-ticket travelers should check with their airline to make sure they have proper documentation. Written confirmation, such as a letter from the airline acknowledging the reservation, may be required to pass through a security checkpoint

Screener checkpoints:
bulletOnly ticketed passengers are allowed beyond the security checkpoints. (Arrangements can be made with the airlines for non-travelers accompanying children, and travelers needing special assistance to get to the gate.)
bulletDon't discuss terrorism, weapons, explosives, or other threats while going through the security checkpoint. Don't joke about having a bomb or firearm. The mere mention of words such as "gun," "bomb," etc., can compel security personnel to detain and question you. They are trained to consider these comments as real threats.
bulletEach traveler will be limited to one carry-on bag and one personal item (such as purse or briefcase). Travelers and their bags may be subject to additional screening at the gate.
bulletAll electronic items (such as laptops and cell phones) are subject to additional screening. Be prepared to remove your laptop from its travel case so that each can be X-rayed separately.
bulletLimit metal objects worn on your person or clothing.
bulletRemove metal objects (such as keys, cell phones, change, etc.) prior to passing through the metal detectors to facilitate the screening process. (Putting metal objects in your carry-on bag will expedite the process of going through the metal detector.)

At all times:
bulletControl all bags and personal items.
bulletDo not accept any items to carry onboard a flight from anyone unknown to you.
bulletReport any unattended items in the airport or on an aircraft to the nearest airport, airline or security personnel.
 

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